BUY ONLINE SAFELY
With the intention of making you more aware of the functioning and mechanisms of online purchases, we have created this brief guide that will allow you to shop online in total safety.
Buying online is now safer and more convenient for you.
With the intention of making you more aware of the functioning and mechanisms of online purchases, we have created this brief guide that will allow you to shop online in total safety.
Buying online is now safer and more convenient for you.
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SELLER'S RELIABILITY
First of all, we are a physical company and this will allow you to receive assistance directly from qualified technical personnel. There is no communication barrier between the company and the customer. Our online store is managed exclusively by professionals.
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PAYMENT AND SHIPPING METHODS
Our payment and shipping methods can be found in the "payments and shipping" section of the website. Payment by credit card or PayPal account is the simplest, our online shop uses secure connections for data transmission. If, on the other hand, you wish to purchase online without a credit card, we accept bank transfers. Our shipments are usually made within 24/48 hours (in some cases within a maximum time of 7 working days in some countries). We remind you that the courier does not deliver on Saturdays and Sundays.
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CONTACT THE SELLER
If you have any doubts you can contact us directly: you can send us an email at info@neonoptic.com; you can use instant chat on the site; you can call us on the telephone number +39 0344 61714 from Mon-Fri 08:30-12.30 and 13.30-17.30. We will respond promptly to all your inquiries.
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PURCHASE GUARANTEE
Together with the purchased product you will be given a purchase document (tax receipt or invoice), in this way your purchase will be covered by warranty. If you want to know more, read the section "Warranty" Buying online is an opportunity and offers you many advantages, for this reason it is good to make the most of it!
