BUY ONLINE IN FULL SECURITY
With the intention of making you more aware of the functioning and mechanisms of online shopping, we have created this short guide that will allow you to shop online in total safety.

Buying online from today is safer and more convenient for you.

  1. RELIABILITY OF THE SELLER
    First of all we are a physical company and this will allow you to receive assistance directly from qualified technical personnel. There is no communication barrier between the company and the customer. Our online store is managed exclusively by professionals.

  2. METHOD OF PAYMENT AND SHIPPING
    Our payment and shipping methods can be found in the "payments and shipping" section of the site. Payment by credit card or PayPal account is the simplest, our online store uses secure links for data transmission. If you want to buy online without a credit card, we accept a bank transfer. Our shipments are usually made within 24/48 hours (in some cases within a maximum of 7 working days in some countries). We remind you that the courier does not deliver on Saturdays and Sundays.

  3. CONTACT THE SELLER
    If you have any doubts you can contact us directly: you can send us an email at info@neonoptic.com; you can use instant chat on the site; you can use whatsapp and chat or call us on the phone number +41 (0) 79 263 56 14 from Mon-Fri 08: 30-12.30 and 13.30-17.30. We will respond promptly to all your inquiries.

  4. PURCHASE GUARANTEE
    Together with the purchased product you will be given a purchase document (receipt or invoice), in this way your purchase will be covered by warranty. If you want to know more, read the section "Terms of Sale - Warranty" Buying online is an opportunity and offers you many advantages, for this reason it is good to make the most of it! 
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