BUY ONLINE IN COMPLETE SAFETY
With the aim of making you more aware of the functioning and mechanisms of online purchasing, we have created this short guide that will allow you to shop online in complete safety.
Buying online is now safer and more convenient for you.
With the aim of making you more aware of the functioning and mechanisms of online purchasing, we have created this short guide that will allow you to shop online in complete safety.
Buying online is now safer and more convenient for you.
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RELIABILITY OF THE SELLER
First of all, we are a physical company and this will allow you to receive assistance directly from qualified technical personnel. There is no communication barrier between the company and the customer. Our online shop is managed exclusively by professionals.
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PAYMENT AND SHIPPING METHODS
You can find our payment and shipping methods in the "payments and shipping" section of the site. Payment by credit card or PayPal account is the simplest, our online shop uses secure connections for data transmission. If you wish to purchase online without a credit card, we accept bank transfers. Our shipments are usually made within 24/48 hours (in some cases within a maximum of 7 working days in some countries). We remind you that the courier does not deliver on Saturdays and Sundays.
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CONTACT THE SELLER
If you have any doubts you can contact us directly: you can send us an email to info@neonoptic.com; you can use instant chat on the site; you can call us on the telephone number +39 0344 61714 from Mon-Fri 08.30-12.30 and 13.30-17.30. We will respond promptly to all your requests.
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GUARANTEE ON PURCHASES
Together with the purchased product you will be given a purchase document (tax receipt or invoice), in this way your purchase will be covered by the guarantee. If you want to know more, read the section "Warranty" Buying online is an opportunity and offers you many advantages, which is why it is best to make the most of it!
