Shipping policy
PROCESSING AND DELIVERY TIMES
Generally, the processing process of the ordered products requires 24/48h up to a maximum of 7 working days for personalized products (custom) for some countries. You can check the status of your order at any time on your account page.
Below is a summary of the shipping options based on your country:
SWISS
CORRIERE TNT O DPD € 15,00
DELIVERY 2/4 WORKING DAYS
ITALY
COURIER SDA OR GLS € 7.00
FREE FOR ORDERS OVER €100.00
DELIVERY 24/48 HOURS (WORKING DAYS)
EUROPE
COURIER SDA OR UPS €15.00
FREE FOR ORDERS OVER €200.00
DELIVERY 3/4 (WORKING DAYS)
deer
UPS COURIER € 30.00
FREE FOR ORDERS OVER €350.00
DELIVERY 7/12 (WORKING DAYS)
AUSTRALIA/ASIA
UPS COURIER € 30.00
DELIVERY (7/12 WORKING DAYS)
SOUTH AFRICA
UPS COURIER € 30.00
DELIVERY 7/12 (WORKING DAYS)
UNITED ARAB EMIRATES
CORRIERE DPD € 30,00
DELIVERY (6/8 WORKING DAYS)
Deliveries are made during working days, excluding public holidays in the country of delivery. The Customer must therefore consider holidays in force in his country, region and municipality of residence.
If you live in mountainous or isolated areas, depending on the forwarder's capabilities, the shipment of the products will take longer; in this case Neotric Srl assumes no responsibility for delivery delays.
PLEASE NOTE for SWITZERLAND / USA / CANADA / AUSTRALIA / SOUTH AFRICA / ASIA / UNITED ARAB EMIRATES countries, import duties and taxes that may be applied by local customs authorities are the responsibility of the customer. For further information you must contact the competent customs authorities of your country.
For any delivery inquiries, please contact us at shop@neonoptic.com.
Generally, the processing process of the ordered products requires 24/48h up to a maximum of 7 working days for personalized products (custom) for some countries. You can check the status of your order at any time on your account page.
Below is a summary of the shipping options based on your country:
SWISS
CORRIERE TNT O DPD € 15,00
DELIVERY 2/4 WORKING DAYS
ITALY
COURIER SDA OR GLS € 7.00
FREE FOR ORDERS OVER €100.00
DELIVERY 24/48 HOURS (WORKING DAYS)
EUROPE
COURIER SDA OR UPS €15.00
FREE FOR ORDERS OVER €200.00
DELIVERY 3/4 (WORKING DAYS)
deer
UPS COURIER € 30.00
FREE FOR ORDERS OVER €350.00
DELIVERY 7/12 (WORKING DAYS)
AUSTRALIA/ASIA
UPS COURIER € 30.00
DELIVERY (7/12 WORKING DAYS)
SOUTH AFRICA
UPS COURIER € 30.00
DELIVERY 7/12 (WORKING DAYS)
UNITED ARAB EMIRATES
CORRIERE DPD € 30,00
DELIVERY (6/8 WORKING DAYS)
Deliveries are made during working days, excluding public holidays in the country of delivery. The Customer must therefore consider holidays in force in his country, region and municipality of residence.
If you live in mountainous or isolated areas, depending on the forwarder's capabilities, the shipment of the products will take longer; in this case Neotric Srl assumes no responsibility for delivery delays.
PLEASE NOTE for SWITZERLAND / USA / CANADA / AUSTRALIA / SOUTH AFRICA / ASIA / UNITED ARAB EMIRATES countries, import duties and taxes that may be applied by local customs authorities are the responsibility of the customer. For further information you must contact the competent customs authorities of your country.
For any delivery inquiries, please contact us at shop@neonoptic.com.
